Welcome to NL Systems. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our Website, you agree to the terms below.

1. Information We Collect

We collect information you provide directly — such as your name, email address, phone number, and other contact details when you fill out forms, book appointments, or make inquiries. We also collect non-personal browsing data (IP address, browser type, device info) through tools like Google Analytics. When you opt in to SMS communications, we collect and record your mobile number and consent.

2. How We Use Your Information

We use your information to fulfill service requests, respond to inquiries, send appointment reminders and order confirmations, deliver promotional offers and service updates, improve our website, and comply with legal obligations. We only send SMS messages to users who have given prior express written consent via our opt-in checkbox.

3. SMS Communications & A2P Compliance

We comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, GDPR, CCPA, and A2P 10DLC carrier guidelines.

By checking the SMS opt-in checkbox on our website or forms, you expressly consent to receive text messages from NL Systems sent via an automated system, CRM, or Automatic Telephone Dialing System (ATDS). Messages may include appointment reminders, order confirmations, promotional offers, service updates, and customer support messages.

Message frequency varies based on your interaction with our services. Msg & data rates may apply. Consent is not a condition of purchase. Your consent applies even if your number is listed on a state or federal Do Not Call (DNC) registry.

To opt out at any time, reply STOP to any message. For help, reply HELP or contact us at [email protected]. We do not share, sell, or trade your SMS opt-in data or phone number with any third party for marketing purposes.

4. How We Protect Your Information

We use SSL encryption and industry-standard security measures to protect your data during collection and transmission. While no system is entirely secure, we take all reasonable steps to safeguard your information.

5. Information Disclosure to Third Parties

We do not sell, trade, or transfer your personal information to third parties for marketing purposes. We may share your data only with trusted service providers who help us operate our Website and deliver services, under strict confidentiality agreements, or when required by law.

6. GDPR & CCPA Compliance

If you are in the European Economic Area (EEA), you have rights under GDPR including the right to access, correct, delete, or restrict your personal data. If you are a California resident, you have rights under CCPA including the right to know what data we collect, request deletion, and opt out of any sale of personal information (we do not sell personal information). To exercise any of these rights, contact us at [email protected].

7. Third-Party Links

Our Website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before interacting with those sites.

8. Remarketing

We may use third-party vendors including Google to show ads to previous visitors of our site. This does not involve collection of personally identifiable information by us. You may opt out via Google's Ads Settings.

9. Children's Privacy (COPPA)

We do not knowingly collect personal information from anyone under 13 years of age. Our services are intended for users at least 18 years old. If we discover we have collected data from a minor under 13, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised Effective Date. Continued use of our Website after changes constitutes acceptance of the updated policy.

11. Contact Us

NL Systems | [email protected] | +63 (994) 861-8143 | Aboitiz Street, Sipalay City, Negros Occidental, Philippines, 6113 | https://nlsystems.site