Workflow Automation

CASE STUDY 1 (EASY):

Missed Call Text-Back for a Local Dental Clinic

Overview

A small family dental clinic struggled to keep up with calls during peak hours. They needed a simple automation to respond to missed calls and capture lost leads.

Business Problem

Staff often busy assisting patients physically

Calls going to voicemail → leads rarely returned

Lost revenue due to missed appointment opportunities

Small clinics lose an average of 30–40% of potential inquiries simply because calls aren’t answered immediately — a common GHL use case.

SOLUTION I IMPLEMENTED

I created a Missed Call Text-Back automation using:

Trigger:

When inbound call = missed call / voicemail

Actions:

Immediate SMS (“Hi! This is Dr. Tan’s Dental Clinic. We missed your call — how can we help you?”)

If they reply → automatically send the appointment booking link; If timeout then proceed to the next step.

Assign and notify the receptionist.

RESULTS

(Typical GHL Benchmarks)

58% SMS response rate

37% increase in booked appointments

Faster lead response time: 0 minutes (instant)

Decrease in lost leads due to unanswered calls

IMPACT:

This single workflow helped the clinic respond to patients immediately, even with zero extra staff

Funnel Landing Page and Websites

What I Build

Offer Overview

Funnel & Landing Page Design

I create branded, mobile-responsive funnels and landing pages designed to capture leads and guide them smoothly through your sales process which is optimized for maximum conversion rates.

Automated Follow-Up Workflows

I set up trigger-based automation sequences that send personalized SMS and email follow-ups, appointment reminders, and nurture campaigns to engage prospects and increase client bookings automatically.

CRM & Pipeline Management

I configure your GoHighLevel CRM to organize, segment, and track every lead and client in your sales pipeline, making it easy to manage contacts and monitor deal stages in real-time.

SMS & Email Marketing Automation

I design and implement multi-channel messaging campaigns using compliant SMS and email flows to deliver personalized promotions, updates, and reminders that boost customer engagement and loyalty.

Calendar & Appointment Management

I set up a fully integrated calendar system that allows clients to book appointments directly online, with automated confirmation and reminder messages to minimize no-shows and keep your schedule efficient.

Integration & Technical Support

I help you set up and integrate essential features inside your GoHighLevel account—such as calendars, email providers, and payment gateways to ensure your marketing and sales processes are fully connected and efficient. Alongside, I provide technical support to troubleshoot issues and keep your system running smoothly, so you can focus on growing your business without interruptions.

QUICK LINKS

LEGAL

TERMS OF SERVICES

CONTACT INFO

Business Address:
Barangay San Jose
Sipalay City, Negros Occidental
Philippines, 6113

Business Phone:
+63 994 861 8143

Business Email:
[email protected]